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Epic Systems introduces new and emerging technologies and provides innovative technology solutions to our customers. These solutions bring unique customer experience and accelerate the growth and value to our customers. Our beneficial emerging technology solutions that we offer include Automation Technologies with Intelligent Automation, Artificial Intelligence with Machine Learning, Internet of Things (IoT) and Edge Computing. During implementation phase we closely work and collaborate with our customers to bring suitable innovative technologies to solve their complex business problems and mission related challenges.
We help you build low-latency edge solutions that deliver high performance and leverage distributed computing and real time data streams. Our expert teams collaborate with you to design and deploy Internet of Things (IOT) based platforms by blending hardware, software and integrating security components. We cater to end to end workflow involving local data collection using IOT devices, remote computing, remote live stream analytics and cloud-based visualization of analytics.
Epic Systems brings tons of experience in connecting processes, people, and technology to gain insights across the enterprise to provide breakthrough enterprise-wide performance at lower costs using intelligent process automation (IPA). We partner with customers to align and design new and enhanced processes to leverage full potential of automation. Our expertise includes Robotic Process Automation (RPA), Process Mining, Optical Character Recognition (OCR), and AI/ML based automation. We augment RPA capabilities with Artificial Intelligence techniques to adopt and learn and adapt on their own.
AI expands the power of human capabilities. With our top technologists and system integration expertise, Epic Systems brings the right AI solutions together to advance the mission. We apply AI those federal agencies can trust to automate, secure, and enhance their operations. By expanding how AI can be trusted and applied to enhance human and machine potential, we have created a way to automatically triage data and turn it into actionable intelligence. Our solution uses machine learning techniques tailored to the customers mission to enable better decision making and implement smarter actions faster.
Some of the AI/ML Analytical Capabilities/Techniques are depicted below to solve complex mission challenges to our customers.
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Natural language processing
We provide end-to-end RPA solutions to help you navigate automation journey successfully and become a fully automated enterprise. We bring end to end experience from process assessment, opportunity identification, and preparation of roadmap to implementing complex robots to save costs. Our expert team will collaborate with you to custom tailor RPA framework and design highly efficient RPA solutions using UiPath technology.
RPA Assessment: We will provide a high touch, automation assessment using experienced staff to find high quality automation candidates across the enterprise. At the onset of the assessment, Epic Systems determines current state of client organization currently regarding its RPA maturity and readiness. By leveraging client’s existing resources, organization, data, technology, and operations, Epic Systems uniquely tailors the pipeline of RPA solutions. This customized understanding, ensures maximum agility and implementation speed.
Process Mining and Optimization: We leverage Process Mining technologies to capture a holistic view of the end-to-end process in order to identify bottlenecks and assess automation potential.
RPA Development and Deployment: We deploy certified developers to build and deploy solutions to ensure efficient delivery of the selected business processes for automation and deploy them for production. Under our unique blended delivery model, Epic Systems takes a phased approach where we bring our clients’ staff to implementation and development so that they can learn the ins-and-outs of developing automations in their own environment with an advanced partner to support them with success.
RPA Operations Center (ROC): We provide incident management and break fix services, product support, environment administration, deployment and release management using DevOps. Bot health checks and 24×7 monitoring services ensures high availability and excellent service levels.