Intelligent Technologies Drive Enterprise Productivity

With innovative technologies from EPIC Systems, your productivity tools can now resolve, reason and adapt to give you that personal virtual assistant you’ve always wanted.

Our EPIC Systems Business portfolio offers advanced unified communications solutions, team collaboration through persistent team workspaces, and customer engagement services that deliver omni-channel support and predictive analytics-based routing and reporting.

All of our solutions are offered through Hybrid Cloud, our SaaS delivery platform, or through Broad Works, our software platform which resides in the service provider’s network and underpinned by three embedded capabilities — bOpen, bSecure and bMobile.

On Demand Flexibility

Cloud costs are paid as monthly operational expenses.

A pay-as-you-go and pay-for-what-you-need operating expense model (OpEX) can serve your business far better than a capital expense (CapEX) model that requires budgeting for large upfront investments.

If your business grows, or you need to adjust up or down for seasonal changes, you just change your service count, to match your business needs. Buy only what you need, when you need it.

Multi-site Expansion

The cloud gives all employees access to all corporate systems, applications, and tools – regardless of location, time zone or device.

Need to open a new office? Anywhere? We have you covered. EPIC Systems the global cloud communications provider serving businesses in more than 80 countries. With BroadSoft, all you need is network connectivity and your phone numbers and you are ready to open that new office – anywhere.

Business App Integration

Cloud communications enable you to streamline your business processes by integrating with other cloud applications you use to run your business. In fact, EPIC Systems integrates with over 50 leading cloud applications.

To keep things simple for your IT teams and your employees, we’ve included pre-built integrations with some of the most popular apps your employees use every day, like email, file storage, social and CRM, giving you instant access to important information and removing the chaos of app switching and searching.

Be Secure

When it comes to mission critical cloud communications, businesses of all types and sizes are concerned about security.

The cloud’s security is constantly being strengthened and it is our first priority, from the way we design our products, to the way we handle data and the way we run our business.

Large, state, and local government agencies around the world trust in EPIC Systems to protect their business communications with our best practices around cloud security. We are ready to gain your trust.

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